At Posh Looks Empire, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free returns policy to make the process as easy as possible for you.
- Exchanges or Store Credit: If you wish to exchange your purchase or receive store credit, simply return unworn products with tags attached, free from any signs of wear, alterations, or odor.
- Hassle-Free Returns: For your convenience, we kindly ask that you return the item within 7 business days of receiving it. This way, we can process your request promptly.
- Non-Returnable Items: Please be aware that we are unable to offer exchanges on WIGS AND BUNDLES, SWIMWEAR, or INTIMATE APPAREL items such as underwear, bodysuits, or earrings due to hygiene reasons.
- Refunds and Return Labels: While we do not provide refunds, we do offer exchanges or store credit to ensure you find the perfect product. Also, kindly note that return labels are not provided. Customers are responsible for return shipping costs.
- International Returns: For international orders, please contact us for specific return instructions and to confirm eligibility. Please note that international customers are responsible for return shipping costs and any customs duties or taxes incurred.
For any inquiries or further assistance, please do not hesitate to contact our dedicated customer support team. We are here to ensure your shopping experience with us is nothing short of delightful!
Once again, thank you for choosing to shop with us at Poshlooks Empire. We hope you adore your purchase.